Business software review platform G2 Crowd recently named AskNicely as a “High Performer” in the Enterprise Feedback Software category where it topped competitors on every measure of customer satisfaction.
The latest G2 Crowd report on Enterprise Feedback Management software ranks the best software platforms against satisfaction (based on reviews from authenticated customers) and market presence (based on factors like employee count and market share).
AskNicely won top honours in all eight customer satisfaction categories, beating established incumbents Medallia, ClickTools, Qualtrics and Confirmit. These categories included product direction, support, ease of use/setup and the Net Promoter Score measure where AskNicely was the only platform to earn a perfect 100 score.
AskNicely also topped the rankings for the shortest implementation time and the highest rate of user adoption. The report noted how customers rate AskNicely highly for ease of use, response rates and customer support.
In reviews posted on G2 Crowd, 100% of customers rated it 4 or 5 stars and 100% of users believe AskNicely is headed in the right direction.
We were looking for a tool that we would integrate seamlessly with a number of leading toolsets in the e-commerce space and would be flexibility and grow with us as we grew. We love that we can customize and tailor the product to meet our brand – not within hours or days but within minutes.Wendy Griffin, Foodstuffs
If you are already using the Net Promoter System or about to start this software is one of the best options out there to collect the information. Dave Sewell, Gazelles Business Coach
With AskNicely, I am able to segment my populations and get a strong understanding very quickly. I can also customize the surveys and get them just right for our marketplace. Charles Myers, Beepi
Check out all the G2 Crowd AskNicely reviews and, if you haven’t already, go ahead and share your feedback.