Hey Big Seller! Is your BigCommerce store selling squillions of products each month? With a couple of clicks, you can measure customer happiness of every order. Our new Bigcommerce app, automatically sends a Net Promoter Score (NPS) survey to customers just after their goods have been delivered.
It’s (almost) effortless, and AskNicely takes care of everything including, making sure customers are not surveyed too often and alerting you if something has gone wrong (before the customer jumps on your Facebook page to tell the world!).
Once you start measuring feedback, you can then take action to improve your customers happiness and understand what parts of your process or product you could improve on.
To start, you’ll need a Bigcommerce store and an AskNicely account.
We would love to hear your feedback about our app. Catch us on twitter
@asknicely or send us a chat message from www.asknice.ly