“AskNicely is super easy to use and administer from Salesforce. It helps us build stronger relationships with clients and deliver better experiences.”
Build your culture on continuous customer feedback
Automatically collect feedback at any point in the customer journey on any channel (email, web, SMS) using the Net Promoter Score (NPS) framework.
Make NPS personal for everyone on any screen
Focus your front line teams on the customer experience with role-based dashboards on any screen - desktop, mobile app, TV and Salesforce.com (plus dozens of other tools). Rank NPS by location, segment, team and event (anything) and use advanced text analytics to see what customers really want from your brand.
AskNicely in all your favorite tools
Automate customer reviews, referrals and retention
Amplify positive feedback to accelerate your growth. Use workflow management to turn feedback into reviews that boost your Google rating and case studies that win new business. Boost retention by automating follow up with at risk accounts.
We wrote the book on NPS
All of the research out of the AskNicely lab about measuring and improving Net Promoter Score in one definitive e-book.