Measure and improve customer experience
with the NPS® framework. Every day
Automatically collect customer feedback on a daily basis. Integrate your CRM (eg. Salesforce) to trigger feedback requests after specific events or timeframes.
Engage the Business
Share real time insights with everyone from the front line to the CEO. Track NPS® by product, channel, rep, anything. Drill down into themes with text analytics.
Close the Loop
Empower your team to take immediate action to drive retention, upgrades, reviews and referrals. Build automated workflows in AskNicely or your CRM.
Integrate your favorite tools. Out of the box
Start receiving actionable feedback from
your customers. In minutes
Automate your customer feedback program by connecting your CRM (or importing a customer list) in under 15 minutes.
Your customers get a beautiful one-question email that's super simple to answer.
38% Response Rate
You get 5x more responses than conventional survey platforms thanks to our clever optimization and automations.
We wrote a book on NPS®
All of the research out of the AskNicely lab, about measuring and improving Net Promoter Score, in one definitive e-book.