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Hi, we're AskNicely.

Welcome to the Experience Economy.

Old school marketing just doesn't work anymore. People now choose your product (or don’t) based on what your customers say about it, not what you say. The new playbook for growth is built on repeat, happy customers that spend more over time and recommend your product to others.

Our mission is to help businesses drive customer happiness by collecting feedback directly after an experience (based on the NPS framework) and enabling your people to take action immediately.

Thousands of businesses around the globe use AskNicely to improve their customer experience and drive customer retention, revenue expansion and referrals. And we get awesome feedback from them - our own NPS is 71.2 and we're consistently ranked as a leading customer feedback software on G2 Crowd.

Founded in New Zealand in 2014 and backed by Blackbird Ventures, we’ve got offices in Portland, Auckland, and Amsterdam.

Does it sound like fun? You should definitely check out our latest job openings.


1615 SE 3rd Avenue
Floor 3
Oregon 97214
United States


80 Greys Ave
Level 5
Auckland CBD, 1010
New Zealand


Singel 250, Unit 118
1016 AB

Executive Team

Aaron Ward Aaron Ward

Aaron Ward

Co-Founder & CEO

John Ballinger John Ballinger

John Ballinger

Co-Founder & CTO

Keddrick Stuart Keddrick Stuart

Keddrick Stuart


Jessica Carver Jessica Carver

Jessica Carver

VP of Finance

Chris Stevens

VP Product & Engineering

Casey Corrigan

VP of Sales

Kyle Bolster Kyle Bolster

Kyle Bolster

VP and GM of Europe

Nina Church-Adams Nina Church-Adams

Nina Church-Adams

VP of Marketing

What our customers are saying

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