Hi, we're AskNicely.

Welcome to the Experience Economy.

Old school marketing just doesn't work anymore. People now choose your product (or don’t) based on what your customers say about it, not what you say. The new playbook for growth is built on repeat, happy customers that spend more over time and recommend your product to others.

Our mission is to help businesses drive customer happiness by collecting feedback directly after an experience (based on the NPS framework) and enabling your people to take action immediately.

Thousands of businesses around the globe use AskNicely to improve their customer experience and drive customer retention, revenue expansion and referrals. And we get awesome feedback from them - our own NPS is 62.0 and we're the highest rated customer feedback software on G2 Crowd.

Founded in New Zealand in 2014 and backed by Blackbird Ventures, we’ve got offices in Portland, Oregon and Auckland, New Zealand.

Does it sound like fun? You should definitely check out our latest job openings.

Portland

329 NE Couch Street
Portland
Oregon 97232
USA

Auckland

63 Ponsonby Road
CBD
Auckland 1011
New Zealand

The Team


Aaron Ward Aaron Ward

Aaron Ward

Co-Founder & CEO

John Ballinger John Ballinger

John Ballinger

Co-Founder & CTO

Pete Weaver Pete Weaver

Pete Weaver

CFO

Poohan Nathan Poohan Nathan

Poohan Nathan

COO

Kyle Bolster Kyle Bolster

Kyle Bolster

VP of Sales

Alex Wong Alex Wong

Alex Wong

Sales

Paul Bickley Paul Bickley

Paul Bickley

Sales

Siobhan Sullivan Siobhan Sullivan

Siobhan Sullivan

Sales

Kai Crow Kai Crow

Kai Crow

Marketing

Justin Waddell Justin Waddell

Justin Waddell

Design

Dominic Scheirlinck Dominic Scheirlinck

Dominic Scheirlinck

Development

Sebastian Heise Sebastian Heise

Sebastian Heise

Development

Brooke Mitchell Brooke Mitchell

Brooke Mitchell

Development

Thomas Yang Thomas Yang

Thomas Yang

Development

David Sickmiller David Sickmiller

David Sickmiller

Development

Ezekiel Rudick Ezekiel Rudick

Ezekiel Rudick

Content and Community

Michael Corrigan Michael Corrigan

Michael Corrigan

Customer Success

Lauren Taylor Lauren Taylor

Lauren Taylor

Customer Success

Abby Castro Abby Castro

Abby Castro

Customer Success

Frangky Hermanto Frangky Hermanto

Frangky Hermanto

Finance

Milo Milo

Milo

Reception


What our customers are saying

View Testimonials


What are your customers saying?

Discover how AskNicely can transform your customer experience.

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NPS is a registered trademark, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.