The Simple Way to Measure
Customer Happiness

Real time customer feedback based on the Net Promoter ScoreSM framework

TRY IT FOR FREE

Real Time Customer Feedback

The Simple Way to Measure Customer Happiness

Try AskNicely For Free

Trusted by thousands of great brands

Customer Feedback and Survey Software

Everything you need to measure and improve customer happiness

Customer Feedback and Survey Software

Everything you need to measure and improve customer happiness

INSTANT CUSTOMER FEEDBACK

Automatically collect customer feedback with a simple one-question email survey based on the Net Promoter Score (NPS) framework.

TRACK NET PROMOTER SCORE DAILY

Monitor customer happiness across customer segments, events and channels in real time with online leaderboards, alerts and reporting.

INCREASE RETENTION & REFERRALS

Take immediate action on feedback in AskNicely or inside your own CRM. Use automated workflows to publish testimonials and request reviews.

AskNicely is beautiful, easy to set up, monitor, and integrates with the programs we use, and they are very helpful – you really couldn’t ask for more.

Kristen Lunman, Chief Operating Officer

wipster

We work with your favourite tools

Connect your CRM to automate surveys and follow up workflows

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SALESFORCE

Trigger an AskNicely survey when you close a Case within Salesforce. Responses are pushed back into Salesforce against the agent, contact and case. You can also use Salesforce workflows to trigger an AskNicely survey.

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INTERCOM

Sync your Intercom contact list to AskNicely every day or just sync a selected segment. When a customer responds, we will update this Intercom contact with a score, tag, note, event and can even create a new conversation for this contact.

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MAILCHIMP

With one click you can sync your MailChimp list with AskNicely. We can even sync your custom variables and lists with segments.

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SLACK

We know you love Slack, so do we. Use our Slack integration to keep your whole team in sync with what your customers are saying. Reply to a customer with one click.

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ZAPIER

Zapier makes it easy for you to wire in AskNicely into any of their 400+ cloud applications. With Zapier you create new surveys and push customer responses into other apps.

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WEBHOOKS

Developers: create a webhook to be notified about a new response from a customer. The payload includes everything about the response and customer. We make it super easy.

Start your free trial now
No credit card required. Cancel anytime.

Start your free trial now

TRY IT FOR FREE

No credit card required. Cancel anytime.