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CX Obsession Posts

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CX Obsession

How Vacasa Thinks About Customer Experience: Selling Memories and Saving Vacations

In the hospitality industry, expectations run high for customer experience. Mishaps like a missing r...

CX Obsession

Microsoft: Humans + AI = Better CX

We’ve all heard the cliche; that someday, robots will take all our jobs. And why wouldn’t they? Robo...

CX Obsession

Westland Distillery: Above and Beyond

For most people, thinking about whiskey conjures up images of foggy Scottish highlands, peat moss, k...

CX Obsession

Pushpay: Putting People Above Everything

It’s 2019, and by now you know that if you aren’t a company with a customer-obsessed culture, you’re...

CX Obsession

CX Obsession: Seattle Recap

Happy New Year, everyone! Now that we’ve recovered from the holidays, we’re back with our next set o...

CX Obsession

CX Obsession Fall 2018: Seattle

You asked for more CX Obsession, and we’re making it happen. After two successful runs in Portland (...

CX Obsession

Ziba Design: Focus on the Internal Customer

We’ve got another dose of CX Obsession goodness for you today, and some good news — for our next CX ...

CX Obsession

Treehouse: Creating a Path to Diversity

 Ryan Carson, Founder and CEO of online coding school Treehouse, knows how important it is to hire ...

CX Obsession

DiscoverOrg: Finding the Peppermint Bark Moment

 For Katie Bullard — Chief Growth Officer at DiscoverOrg, the leading marketing and sales intellige...

CX Obsession

Living Room Realty: Meeting Customers Where Their Obsession Is

Jenelle Isaacson, Owner and Founder of Living Room Realty in Portland, Oregon, used her punk rock ro...

CX Obsession

CX Obsession PDX

This is the latest in an innovative series where we drop into customer-obsessed cities to invite exc...

CX Obsession

Ruby Receptionists: Putting Their Customers First (by Actually Putting Them Second)

Want to amp up your brand’s customer experience, but aren’t sure where to start? Christina Burns, VP...

CX Obsession

Tales from CX Obsession: Green Drop Garage

 Back in April, Portland’s customer experience gurus gathered for the first-ever CX Obsession even...

CX Obsession

Join Us For An Evening of True Stories From Customer-Obsessed Portland

Portland is obsessed with creating amazing experiences. You’ve likely seen it caricatured on TV show...

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