Open Roles at AskNicely: Come & Join Team Purple!

Exciting news: we’re hiring! In this blog, we’ll take a deep dive into the culture at AskNicely, the benefits of joining Team Purple and the current vacancies. 

Find your dream job at AskNicely and help us build the future of frontline work!

Why Join Team Purple? 

Because we’re invested in YOU. Your growth is our growth, and at our core we believe that it's the people of the organization that are more important than anything else. 

We hold this Māori proverb close to our hearts; 

He aha te mea nui o te ao?

He tāngata, he tāngata, he tāngata. 

What is the most important thing in the world? It is the people, it is the people, it is the people.

Just some of the benefits of working at AskNicely include: 

• Nice Days: 5 extra days off per year for mental health & wellbeing
• Learning & Development: $1,500 annual budget for your professional development
• Retirement Savings: We match contributions up to 4% of your salary
• Referral Bonus: $2,500 for referring nice people to work at AskNicely
• Paid Parental Leave: 8 weeks for both caregivers, including adopted children
• Medical Insurance: 100% medical insurance coverage for you and your family
• Share Options: Everyone shares in the success of AskNicely
• Paid Time Off: 20 days, plus public holidays and sick days

Our Culture: 

Lots of people ask about the culture at AskNicely. The core essence of AskNicely is "appreciation". It's what we stand for and a key principle that guides what we do each day. We appreciate different backgrounds, different contributions, different points of view and, most importantly, each other. It's how we win, together.

We check our egos at the door and approach our work with curiosity, because we don't have all the answers and we learn fastest together, celebrating our wins along the way.

There are three non-negotiables to what we call “living in the purple”:

BE NICE: 

We believe a great business can be built by nice people who are nice to each other.

PLAY TO WIN: 

Bring your "A" game. We have high standards but always favor speed over perfection.

LOVE YOUR FEEDBACK: 

Ask for feedback from others to improve your game. Share yours to help them improve theirs.

Open Roles: 

We’re currently on the hunt for: 

Engineer - Auckland, New Zealand 

We are looking for a hands-on, talented, innovative, practical and passionate individual with functional experience to design, to implement and support products and product components on a predictable schedule. Someone who is capable of working under minimal direction and bringing innovative ideas to the table. You will provide technical expertise in developing solutions to complex software engineering problems, which require frequent use of ingenuity and creativity.

View Job Description & Apply Here

Customer Success Manager - Auckland, New Zealand 

Are you ready to embark on an exhilarating journey with us? We're on the hunt for an enthusiastic Customer Success Manager to become the hero for our Asia-Pacific customers and join our Hi-Tech Award-Winning team in Auckland. At the heart of our Customer Success team lies the magic that transforms our product, our growth, and our customers' ongoing success.

Learn about Customer Success Manager, Breanne Singley’s journey from teacher to tech whisperer here. 

View Job Description & Apply Here

Director of Demand Generation, Portland, Oregon 

Every frontline service business needs AskNicely, they just don’t know it yet. AskNicely is currently rebuilding its go-to-market engine with aggressive yet attainable goals in 2024. To get there we need a talented Director of Digital Marketing to optimize our paid campaigns and get our web properties converting at a higher rate. We know we won’t get there overnight - you’ll be part of a lean marketing team, supplemented by outside support, with a focus on finding the highest leverage opportunities and driving demand through strategic planning and thoughtful execution. 

View Job Description & Apply Here

Customer Support Specialist, Portland, Oregon 

As a Customer Support Specialist, you will be responsible for prioritizing and troubleshooting Tier 1 support requests by email, chat, and helpdesk ticketing system. As an expert on our products and customers, you will serve as a liaison between customers and the rest of the company, act as the customer’s advocate, and deliver the AskNicely Frontline experience.

View Job Description & Apply Here

With open roles in Auckland and Portland, there's an opportunity for passionate and talented individuals to make a meaningful impact at AskNicely. Whether you're an engineer, a customer success manager, a marketing expert, or a support specialist, there's a place for you on Team Purple.

Join us on this exciting journey as we continue to innovate and build the future of frontline work. Apply now and become part of the AskNicely family!

Up Next: Celebrating Women in Product: Meet the Powerhouses Driving Innovation at AskNicely